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Tele Sales Executive

📍 RICOH (SINGAPORE) PTE LTD • singapore, singapore, Singapore • Posted June 25, 2026

Full-time Posted June 25, 2026
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Job Description

Key Responsibilities 1. Outbound Upgrade Calls to Single‑Unit MIF Customers
  • Make outbound calls to single‑unit MIF customers for the team, to explore or promote machine upgrade opportunities.
  • Engage customers, identify their needs, and generate interest for unit upgrades.
  • Capture customer intent and guide interested customers to the next step (appointment booking, documentation process to upgrade or follow‑up by Account Manager).
2. Appointment Setting and Routing
  • Convert qualified upgrade opportunities into appointments.
  • Schedule appointments and route them to the assigned Account Manager for follow‑up.
  • Ensure all appointment details, call notes, and customer information are accurately captured in CRM.
  • Maintain high acceptance and conversion rates through quality qualification and communication.
3. Inbound Lead Qualification
  • Respond promptly to inbound...

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