Job Description
POSITION OVERVIEW
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We’re looking for enthusiastic and motivated individuals to join our growing call center team as Sales Representatives. In this role, you’ll connect with potential and existing customers, promote products and services, and drive sales through engaging conversations and effective solutions. If you thrive in a fast‑paced environment and love turning conversations into conversions, we want to hear from you!
POSITION RESPONSIBILITIES
Key Responsibilities:
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Resea...
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