Job Description
Position Summary
The Manager, Digital + Tech Transformation Sales and Reservations Specialist CALA plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the VP Sales & Distribution, with a dotted line to the Sr. Director, Digital + Technology Transformation Lead CALA.
This role will provide a bridge between current and future hotel sales operations, guiding deploying hotels on the new systems and business processes that support the customer journey to ensure a smooth transition and cutover. They will provide workshops and trainings to transitioning hotels, ensuring that property teams are fully prepared to operate with the new systems and business processes from Day 1.
To accomplish this, the Manager, Digital + Tech Transformation Sales and Reservations Specialist will develop subject matter expertise covering the end-to-end systems and processes that Associates will use to deliver great customer experiences, including O...
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