Job Description
Job Title: Call Center Representative | Temporary work from home (Until further notice)
Job Description
We are looking for a detail-oriented and customer-focused Call Center Representative to join our team. In this role, you will communicate with customers primarily through Calls —assisting customers by providing information, resolving issues, and ensuring a positive overall experience.
Location: Araneta Cubao , Quezon
Employment Type: Full-time | Temporary WFH
Schedule: Shifting Schedule
Process: Virtual/Online Process | 1 Day hiring
Key Responsibilities
- Respond to customer inquiries via calls
- Provide accurate information regarding products/services.
- Resolve customer concerns and escalation issues when necessary.
- Process requests such as account updates, order tracking, and troubleshooting.
- Meet performance metrics inc...
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