Job Description
Elevate your IT career with ProServeIT as a Tier 2 Systems Administrator. This role focuses on technical support for hardware, software, and network-related challenges in a dynamic environment.
In your position at ProServeIT, you will deliver Tier 2 technical support and troubleshoot escalated service desk tickets, ensuring minimal operational downtime. You will manage Active Directory, Microsoft 365, and oversee user account administration, leading onboarding and offboarding processes to maintain security compliance.
Key Responsibilities:
• Provide Tier 2 support for technical issues
• Troubleshoot and resolve escalated service desk tickets
• Manage Active Directory and Microsoft 365 accounts
• Install and configure operating systems and applications
• Implement network security measures, including firewalls
Requirements:
• Degree in Computer Science or IT field
• 5+ years of systems administration experience
• Proficiency in Windows and Linux operatin...
In your position at ProServeIT, you will deliver Tier 2 technical support and troubleshoot escalated service desk tickets, ensuring minimal operational downtime. You will manage Active Directory, Microsoft 365, and oversee user account administration, leading onboarding and offboarding processes to maintain security compliance.
Key Responsibilities:
• Provide Tier 2 support for technical issues
• Troubleshoot and resolve escalated service desk tickets
• Manage Active Directory and Microsoft 365 accounts
• Install and configure operating systems and applications
• Implement network security measures, including firewalls
Requirements:
• Degree in Computer Science or IT field
• 5+ years of systems administration experience
• Proficiency in Windows and Linux operatin...
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