Job Description
Responsibilities
- Provide techno-functional support for Transport Management Systems (TMS), assisting country and regional teams in responding to incidents, problems, and service requests.
- Manage and resolve support tickets within agreed SLAs, coordinating closely with vendors and internal stakeholders.
- Support system integrations and troubleshoot issues related to transport and logistics applications.
- Collaborate with regional teams to ensure smooth operations, issue resolution, and continuous system improvements.
- Participate in system maintenance, enhancements, and support activities related to transport systems and connected platforms.
Requirements
- Minimum 2 years of IT experience , preferably within the logistics or supply chain industry .
- Proficiency in SQL/Oracle databases .
- Good understanding of multiple technologies, including:
- Cloud C...
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