Job Description
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our High Touch Support Solutions Developers own our large and important customer issues and improve customer experiences.
As a Top Customer Solutions Developer, you will be a part of a global team that provides support to help customers make the switch to Google Cloud. In this role, you will provide a high-touch, dedicated service to our most critical customers with complex environments, aiming to anticipate their needs, enhance product performance, and enable customer success across complex environments.
Responsibilities
- Work with customers on their production deployments to resolve issues and achieve product readiness and availability. Triage and manage technical escalations, including platform outages, technical issues, and executive concerns.
- Develop an understanding of Google Cloud's product tech...
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