Track And Trace Clerk (Monterrey)

• Fluent in English.
• One-year experience in a related office setting.
• Excellent written and verbal communication skills.
• Experience with Microsoft Office: MS Word, MS Excel, MS PowerPoint.
• Excellent customer service skills and assertive, dependable personality.
• Ability to maintain good working relationships with co‑workers, supervisors, management, and agents.
• Ability to independently solve problems and see them through to resolution.

• Tracing container imports daily and updating the operating system to reflect data.
• Validate loads status to all load stages (pickup, transit, delivery).
• Create and maintain reports of load status.
• Updating accounts and shipments with real‑time information.
• Customer interfacing.

Monday - Friday:

• 6:00 am – 3:00 pm
• 7:00 am – 4:00 pm
• 8:...