Job Description
We are looking for a friendly, proactive Customer Support & Sales Assistant to join our client based in Welham Green, Hertfordshire.
This is a hands-on role combining customer service, sales support, and practical duties involving trailers, roof racks, and cycle carriers. The successful candidate will assist customers in person, by phone, and via email while helping with trailer hire, servicing, collections, and product fitting.
Key Responsibilities
* Respond to customer enquiries professionally and efficiently.
* Provide product information and technical guidance on trailers, roof racks, cycle carriers, and related accessories.
* Support sales and after-sales service activities.
* Assist with trailer hire, servicing handovers, and collections.
* Fit roof racks and cycle carriers when required.
* Work closely with colleagues to resolve customer queries and deliver excellent service.
Requirements
* P...
This is a hands-on role combining customer service, sales support, and practical duties involving trailers, roof racks, and cycle carriers. The successful candidate will assist customers in person, by phone, and via email while helping with trailer hire, servicing, collections, and product fitting.
Key Responsibilities
* Respond to customer enquiries professionally and efficiently.
* Provide product information and technical guidance on trailers, roof racks, cycle carriers, and related accessories.
* Support sales and after-sales service activities.
* Assist with trailer hire, servicing handovers, and collections.
* Fit roof racks and cycle carriers when required.
* Work closely with colleagues to resolve customer queries and deliver excellent service.
Requirements
* P...
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