Job Description
Key Responsibilities
Operations Management
- Manage day-to-day operational activities related to training delivery and learning programmes.
- Support the development and implementation of annual training plans and schedules.
- Monitor operational performance, including participation, certification outcomes, and training effectiveness.
- Identify opportunities to improve processes, systems, and operational efficiency.
- Support innovation and the implementation of modern learning methodologies.
People Management
- Lead and support operational teams to ensure high performance and engagement.
- Provide coaching, mentoring, and development support to team members.
- Manage employee performance reviews and development plans.
- Support recruitment and onboarding processes.
Stakeholder Management
- Collaborate with internal departments and external ...
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