Job Description
About the job Training Manager - Cebu City
About the job Training Manager (Cebu) | Hybrid
Work Setup: Hybrid
Requirements:
- Minimum of 2 years as a training manager in the BPO industry.
- Manage process trainers, assistant managers, and lead assistant managers aligned to the process.
- The job focuses on coaching and mentoring process trainers, assistant managers, and lead assistant managers; facilitating training classes as needed, administering training needs analyses; and coming up with action plans to address knowledge gaps.
- College graduate, preferably in Nursing, Psychology, Mass Communications, or Education
- Positive feedback from local leadership and their leadership teams.
Responsibilities:
- Help the senior training manager oversee or coordinate the different training requirements for the program and its projects in the assigned account(s).
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