Job Description
$50 M prefe
rred). Hands-on experience with Single Tower and Multi-Tower outsourcing m
odels. Prior experience working on deals across at least two of the following domains: IT Infrastructure, Cloud, Applications, Service Desk / End User Computing, Cybersecurity, BPO, Digital Work
place.
Technical & Functional
Skills Deep knowledge of transition and transformation methodologies (e.g., ITIL, TOGAF, PRINCE2,
Agile). Proficiency in designing transition governance models, RACI frameworks, and escalation pro
tocols. Strong understanding of commercial constructs: SLAs, KPIs, penalty/bonus regimes, and contract oblig
ations. Expertise in tooling such as MS Project, Visio, Power Point, and collaboration platforms (Service Now, Jira, Confl
uence). Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid IT enviro
nments.
Core Comp
etencies Leadership & Commu
nication Analytical & Problem
Solving Executive presence and gravitas in client-facing envi...
rred). Hands-on experience with Single Tower and Multi-Tower outsourcing m
odels. Prior experience working on deals across at least two of the following domains: IT Infrastructure, Cloud, Applications, Service Desk / End User Computing, Cybersecurity, BPO, Digital Work
place.
Technical & Functional
Skills Deep knowledge of transition and transformation methodologies (e.g., ITIL, TOGAF, PRINCE2,
Agile). Proficiency in designing transition governance models, RACI frameworks, and escalation pro
tocols. Strong understanding of commercial constructs: SLAs, KPIs, penalty/bonus regimes, and contract oblig
ations. Expertise in tooling such as MS Project, Visio, Power Point, and collaboration platforms (Service Now, Jira, Confl
uence). Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid IT enviro
nments.
Core Comp
etencies Leadership & Commu
nication Analytical & Problem
Solving Executive presence and gravitas in client-facing envi...
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