Job Description
Responsibilities
- Assist customers in the onsite set-up of Global Distribution System (GDS) solutions.
- Provide technical support and training for users on GDS functionalities.
- Coordinate with clients to identify their travel technology needs and implement solutions.
- Monitor the performance of GDS systems and troubleshoot issues as they arise.
- Maintain up-to-date knowledge of industry trends and GDS developments.
Requirements
- Educational Qualifications: Diploma in Travel Management, Information Technology, or a related field.
- Experience Level: 13 years in a customer support or technical role within the travel industry.
- Skills and Competencies: Proficient in using GDS tools like Amadeus, Sabre, or Travelport.
- Qualities and Traits: Strong communication and interpersonal skills with a customer-focused attitude.
- Responsibilities and Duties: Ability to work ind...
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