Unit Clerk II (Neonatal Intensive Care Unit)

Overview

As part of an interdisciplinary team the Unit Clerk is responsible for the facilitation of patient flow through the Maternal/Newborn & Child Health Services and acts as a liaison to staff, patients, their families and the public. The Unit Clerk interacts with patients and their families in a professional, respectful and courteous manner. The Unit Clerk also works in collaboration with the interdisciplinary staff to provide patient centered care.

Education 

- Minimum Grade 12 or equivalent educational preparation.

- Training related to office administration/office coordination.

Qualifications 

- Previous Unit Clerk experience preferred.

- Related experience in a hospital environment preferred.

- Public relations or customer service training preferred.

- Excellent interpersonal and communication skills both verbal and written.

- Computer literacy required; demonstrated knowl...