Job Description
Description
- Respond to customer inquiries via phone, email, or chat in a professional manner.
- Assist customers with product information and troubleshoot issues effectively.
- Schedule appointments and manage customer accounts efficiently.
- Collaborate with team members to enhance customer service practices.
- Document all customer interactions and maintain accurate records.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh Graduate or 0–2 years of experience.
- Skills and Competencies: Proficiency in English Language and exceptional customer service skills.
- Qualities and Traits: Strong problem-solving abilities, team player, effective interpersonal and organizational skills.
- Responsibilities and Duties: Ability to provide back office support and manage ...
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