Job Description
Highlights
- Permanent job opportunity
- Great remuneration & benefits
- Great career progression
- 5 days work week, normal office working hour
- With good experience in ITIL are welcome
- Location: Ubi
- Assist and support service request, issues tracking and documentation.
- Assist in customer communication.
- Maintain all service documentation and records.
- Coordinate internal teams to fulfil customer service requests.
- Assist preventive maintenance (routine checks), firmware update and related maintenance activities as per contract frequency.
- Update and track internal inventory and update documentation.
- Diploma or Degree in Engineering, IT, Network Engineering, or related field.
- Minimum 2–3 years of experience in technical support, service operations, and basic...
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