Job Description
Position: Operations Manager
MHR:
Looking for seasoned Operations Manager!
Start date: As soon as possible
Account: Technical/IT/Ecommerce Account
Essential Functions/Core Responsibilities
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
- Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements
- Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application