US Physical Therapy Clinic Coordinator - PH (Remote)

Overview

Snapscale is seeking a highly skilled Healthcare Virtual Assistant / US Clinic Coordinator to work in a remote setup , supporting day-to-day operations of a US-based Physical Therapy account. This role plays a critical part in ensuring a seamless patient experience through accurate coordination, communication, and clinical administrative support. The ideal candidate must have strong experience in U.S. healthcare processes, with a mandatory background in Physical Therapy clinic accounts , and the ability to manage multiple clinical and administrative tasks efficiently in a remote environment.

Key Responsibilities

• Verify patient benefits and insurance coverage with accuracy and timeliness
• Reactivate past patients and maintain engagement through consistent follow-ups
• Handle inbound calls and assist patients with inquiries in a professional and empathetic manner
• Conduct appointment ...