Job Description

User Researcher - London Reference Code:  -en_USContract Type:PermanentProfessional Communities: Creative & Design
About the job youre considering  
Were building the next generation of design at Capgemini. As a User Researcher in our Experience Design team, youll ensure that the voices, needs, and behaviours of users are at the heart of the services we design. Youll work across complex ecosystems, running research that shapes strategy, informs design, and influences delivery. You will join the growing Digital Customer Experience (DCX) practice within Capgemini.
Were looking for researchers who are curious, collaborative, and ambitious about the future of design. People who thrive in ambiguity, bring clarity through evidence, and can turn insight into action. Above all, youre passionate about how user research  combined with data and AI  can create fairer, more inclusive, and more sustainable services. 

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