Job Description
Here at Usk Veterinary Centre, we are looking for an enthusiastic, reliable person to join our close-knit team. You will be our client's first point of contact, so a professional, courteous manner is essential.This role is based across both our Usk and Caerleon surgeries.
Responsibilities
- Greet customers professionally and handle telephone inquiries promptly.
- Manage appointment scheduling, including booking, cancelling, and rearranging.
- Record, pass on, and follow up on enquiries.
- Process payments, including PDQ machine usage, and allocate them on the system.
- Promote services, manage debt control, and cash up daily.
- Maintain a clean reception area and process clinic emails.
- Attend team meetings regularly.
Be part of delivering veterinary excellence
We are a two-site, small animal practice in the heart of Monmouthshire, and our branch surgery is within a ten-minute drive away. Our Practi...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application