Job Description
**We believe power is a promise - a shared commitment to be there for others when it matters most.**
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
The Vice President Customer Experience (CX) is responsible leading the global Customer Experience (CX) and CRM strategy. With a keen focus on Customer Experience’s speed, quality, ease and productivity, this role is responsible for leading a team of leaders focused on the transformation of our Customer Contact Management and CRM process. This leader and team will work end-to-end to realize best-in-class value chain performance, driving optimized support across Generac’s global organization, by improving our talent, processes and business technologies. Outstanding leadership, communication, and organizational skills are essential to this role as ...
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
The Vice President Customer Experience (CX) is responsible leading the global Customer Experience (CX) and CRM strategy. With a keen focus on Customer Experience’s speed, quality, ease and productivity, this role is responsible for leading a team of leaders focused on the transformation of our Customer Contact Management and CRM process. This leader and team will work end-to-end to realize best-in-class value chain performance, driving optimized support across Generac’s global organization, by improving our talent, processes and business technologies. Outstanding leadership, communication, and organizational skills are essential to this role as ...
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