Job Description
- Marketing : Social media management, Content copywriting: articles, website, social media posts, emails, Email marketing, Reports and analytics. Be able to be the link between the client and the marketing team for more advanced marketing requests.
- Web support and maintenance : Update images, Update content, Update links
- Graphic Design : Coordinate Graphic Design requests from client and assign them to graphic designing team accordingly.
- Video Editing : Able to understand video requests from client and transcript that request into a task for the video editing team.
- Customer service: Live chat support, Responding to customer inquiries (excluding IT inquiries), Answering questions about a companys products or services, Setting up meetings & follow ups, Delivering information about a companys offerings, Providing proactive customer outreach, Collecting and analyzing customer feedback, Responding to customer rev...
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