Full-time Posted May 30, 2026
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Job Description

Elevate your career as a Staff Machine Learning Engineer focused on VoIP Infrastructure at ServiceNow. Contribute to AI-driven voice workloads through innovative design and development.

In this role, you will be pivotal in crafting, developing, and deploying VoIP systems while ensuring seamless AI integration. This position emphasizes collaboration with various teams to enhance phone platforms and telecom systems like SIP/RTP, Kamailio, and RTPEngine. You will drive best practices in scalable code and contribute to the Site Reliability Engineering (SRE) practice.

Key Responsibilities

  • Design and implement VoIP systems and AI functionalities
  • Collaborate with cross-functional teams for system integration
  • Improve the SRE practice through operational analyses
  • Deploy and support VoIP systems in production environments
  • Mentor peers and share knowledge across telecom engineering

Requirements

  • 4+ ye...

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