Job Description
Description:
Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work):
Lead the implementation and ongoing management of ServiceNow Vulnerability Response (SNVR). Owns process design, automation strategy, controls, and dashboarding to drive effective vulnerability management across the organization.. Bachelor Degree: (Required, Preferred or Not Required) Preferred. Role Responsibilities: (what they will be doing):
ServiceNow VR Product Ownership: Shape and refine workflows, SLAs, and escalation paths to improve response quality and operational flow. Partner with Security, IT Operations, and Business Units to unblock progress and ensure smooth vulnerability lifecycle execution. Identify and implement automation opportunities that reduce friction and increase accuracy (, ticket enrichment, auto‐assignment, closure validation). Strengthen data integrity and workf...