Job Description
The Warehouse Admin is responsible for ensuring smooth logistics operations by accurately processing orders, maintaining records, and coordinating with customers. This role involves data entry, monitoring shipments, handling claims, and improving customer satisfaction through effective communication and service delivery.
Responsibilities
- Order Processing & Customer Assistance:
- Guide customers in filling out consignment notes and related information.
- Input order details into the system accurately.
- Assist the manager in maintaining customer relationships and resolving inquiries.
- Monitor cargo during transportation to ensure timely and safe delivery.
- Handle cargo issues promptly and manage related claims efficiently.
- Logistics Reporting & Improvement:
- Regularly compile logistics management reports.
- Analyze reports to suggest and implement improvements in logistics ope...
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