Warranty Adjudicator

ECS Automotive are looking for a Warranty Adjudicator based in the Milton Keynes area, to process and adjudicate claims for the Volkswagen Group. This role will cover processing claims on behalf of their dealer network.

This is an exciting opportunity to join a team of highly experienced professionals and work with prestigious brands to contribute to their relentless pursuit of quality and performance.

The Role

The main responsibilities of the role include

Desktop evaluation of warranty claims for:

• Financial and technical accuracy.
• Repair quality.
• Compliance with factory requirements and adherence to published policies.

Inspection of parts to:

• Ensure that a positive manufacturing defect with the component can be identified and that the rectification work for the defect has been carried out in a technically correct manner. The role of...