Warranty Associate (Cesar)

Overview

Servco is looking for a Warranty Associate to join our Servco Quality Division. The role plays a key role in processing warranty claims and providing dealerships assistance with dealer claims processing.

Responsibilities include daily claim submission by dealers to ensure necessary information is submitted accurately, analyzing repairs to determine allowable conditions for warranty acceptance based on manufacturer’s guidelines, determining acceptance or denial of warranty claims, assisting dealers over the phone and via email with questions or corrections to claim, processing claim submissions through Servco and manufacturer’s claim system, preparing data on Excel spreadsheets for claim payment processing, reviewing monthly claim submission by Subaru of America to authorize payment, and staying abreast of all warranty policies, procedures, and systems.

Qualifications

• High school graduate or equivalent.
• A.S. degree in automoti...