Job Description
Support high-profile events at Marriott Pinnacle in Vancouver as a Weekend Customer Service Administrator. Ideal candidates will excel in customer interactions and maintain professionalism under pressure.
This temporary role requires a detail-oriented individual to assist with VIP guest services during event days at the Fairmont Royal York. You will engage with guests, verify credentials, and manage orders to ensure a smooth event experience. Prior experience in hospitality or events is a plus as you collaborate with a team to maintain high standards.
Key Responsibilities:
• Provide front-facing service to VIP guests
• Verify credentials for access and pass pick-up
• Review customer orders and booking details
• Maintain accurate documentation and records
• Professionally handle inquiries and resolve any issues
Requirements:
• Strong customer service and administrative skills
• High attention to detail in all tasks
• Ability to manage sensitive situation...
This temporary role requires a detail-oriented individual to assist with VIP guest services during event days at the Fairmont Royal York. You will engage with guests, verify credentials, and manage orders to ensure a smooth event experience. Prior experience in hospitality or events is a plus as you collaborate with a team to maintain high standards.
Key Responsibilities:
• Provide front-facing service to VIP guests
• Verify credentials for access and pass pick-up
• Review customer orders and booking details
• Maintain accurate documentation and records
• Professionally handle inquiries and resolve any issues
Requirements:
• Strong customer service and administrative skills
• High attention to detail in all tasks
• Ability to manage sensitive situation...
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