Job Description
We’re Hiring: Sr. Trainer – AT&T Telco Account
Up to ₱45,000
Location: Pasig / Makati / Bridgetowne
Work Setup: Onsite
Requirements:
• At least 3+ years BPO Trainer experience required
• Must have AT&T Telco Trainer experience
• Strong communication and facilitation skills
• Experience in training, coaching, KPI management, and nesting support
• Leadership experience is an advantage
• Willing to work onsite and on a shifting schedule
Key Responsibilities:
• Conduct New Hire Training (NHT)
• Facilitate product and process training
• Monitor trainee performance and attendance
• Provide coaching and developmental feedback
• Coordinate with Operations and QA teams
• Support training operations and floor transition
Up to ₱45,000
Location: Pasig / Makati / Bridgetowne
Work Setup: Onsite
Requirements:
• At least 3+ years BPO Trainer experience required
• Must have AT&T Telco Trainer experience
• Strong communication and facilitation skills
• Experience in training, coaching, KPI management, and nesting support
• Leadership experience is an advantage
• Willing to work onsite and on a shifting schedule
Key Responsibilities:
• Conduct New Hire Training (NHT)
• Facilitate product and process training
• Monitor trainee performance and attendance
• Provide coaching and developmental feedback
• Coordinate with Operations and QA teams
• Support training operations and floor transition
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