Job Description
Drive your career forward with WestJet as a Desktop Analyst, focusing on providing comprehensive technical support. This role requires in-person collaboration five days a week to ensure user satisfaction and system reliability.
Join a dynamic team at WestJet where you will support a range of technologies, from desktops to mobile devices. As a Desktop Analyst, you will troubleshoot IT issues, assist users, and maintain network functionality to optimize overall operational efficiency. Your technical knowledge will be crucial in enhancing user interaction.
Key Responsibilities:
• Troubleshoot and resolve desktop and mobile device issues
• Configure and maintain desktop systems and peripherals
• Monitor system updates and security patches
• Communicate effectively with non-technical users
• Maintain detailed documentation of technical issues
Requirements:
• Bachelor's degree in IT, Computer Science, or similar
• Proven desktop support and troubleshooting exper...
Join a dynamic team at WestJet where you will support a range of technologies, from desktops to mobile devices. As a Desktop Analyst, you will troubleshoot IT issues, assist users, and maintain network functionality to optimize overall operational efficiency. Your technical knowledge will be crucial in enhancing user interaction.
Key Responsibilities:
• Troubleshoot and resolve desktop and mobile device issues
• Configure and maintain desktop systems and peripherals
• Monitor system updates and security patches
• Communicate effectively with non-technical users
• Maintain detailed documentation of technical issues
Requirements:
• Bachelor's degree in IT, Computer Science, or similar
• Proven desktop support and troubleshooting exper...
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