Job Description
Process Associate Specialist - WFM
With 18 years of industry experience, the company provides a wide range of BPO services supported by state‑of‑the‑art facilities in prime Manila locations. Known for delivering reliable, high‑quality solutions tailored to diverse business needs.
Position: WFM Associate Specialist
Industry: BPO Company
Location: Alabang
Schedule: Shifting schedules
Salary: Php 30,000 - Php 40,000
Set Up: Work onsite
Benefits
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
- 15% Night Differential
- 24 Leaves Annually
Job Requirements
- Bachelor Degree Holder
- At least 3 years of total experience as a Workforce Management in a BPO/Shared Services company
- WFM Scheduling tools (Verint, Genesys, IEX, Aspect) – an advantage
- Amenable ...
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