Job Description
WMS Applications Support Analyst
Melbourne, Australia | 5+ Years Experience
We are seeking an experienced WMS Applications Support Analyst with strong expertise in Manhattan WMi 2016 and IBM i (AS/400) environments to support warehouse management operations across multiple distribution centres.
Key Responsibilities
- Provide Level 1 & Level 2 support for Manhattan WMi 2016
- Monitor and resolve application incidents within SLA targets
- Manage user access, security roles, and system configurations
- Monitor interfaces, queues, IDocs, and integrations between SAP and WMi
- Troubleshoot inventory discrepancies and stock-on-hand mismatches
- Support change management, root cause analysis, and vendor escalations
- Maintain documentation, runbooks, and ServiceNow records
Required Skills
- Manhattan WMi 2016 Application Support<...
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