Job Description
We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!**Job Description:****Job Responsibilities*** Lead and mentor a team of Workday support specialists, providing technical guidance, training, and performance management.* Oversee the day-to-day operational support, maintenance, and troubleshooting of the Workday HCM system, including core HR, compensation, benefits, time tracking, absence management, and reporting.* Act as the primary point of escalation for complex technical issues, performing root cause analysis and implementing effective solutions.* Manage and prioritize Workday support tickets and requests, ensuring timely resolution and adherence to service level agreements (SLAs).* Collaborate with business stakeholders, HR, and IT teams to understand requirements, translate them into technical specifications, and implement Workday configurations.* Manage Workday release cycles, including pla...
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