WSS Process Coordinator

To support Capital One Philippines and US Card internal sites in managing various administrative duties in the Workforce Management Scheduling system ensuring accuracy in associates’ schedules and in execution of scheduling and absence management solutions.

Administrative responsibilities

Plots pre-planned off phone activities in the Workforce Management Scheduling system for Capital One Philippines and US Card internal domestic sites to make these information schedules available to the Scheduling and Operations team

Administers corrections on associate’s schedules based on Fair Labor Standards Act (FLSA) exception report by regularly checking incoming FLSA schedule correction request from various sources through the Workforce mailbox

Au...