Job Description
**Description**
At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.
**ABOUT THIS ROLE**
The purpose of the Customer Care Expert role is to respond to inbound and outbound calls from our Global customer base working within a highly effective Care team, who will provide help and support for Xe’s global consumer and SME customer base.
The Customer Care Expert will consistently deliver outstanding levels of service across all contact channels.
The outcome of this role will be that Xe’s customer’s regardless of region receive the best possible ...
At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.
**ABOUT THIS ROLE**
The purpose of the Customer Care Expert role is to respond to inbound and outbound calls from our Global customer base working within a highly effective Care team, who will provide help and support for Xe’s global consumer and SME customer base.
The Customer Care Expert will consistently deliver outstanding levels of service across all contact channels.
The outcome of this role will be that Xe’s customer’s regardless of region receive the best possible ...
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