Job Description
Job Overview
The Admin Agent is responsible for assisting Loan Studio brokers and clients in efficiently advancing home loan applications with multiple lenders.
Benefits
- Health Insurance/HMO
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
Responsibilities
- Manage and address lender conditions required for loan approval and settlement.
- Provide timely updates to clients and third-party partners regarding the status of their home loan applications.
- Offer process feedback to brokers aimed at enhancing the home loan application workflow.
- Proactively drive early loan settlements to maximize client revenue.
- Exceptional file management skills.
- Strong business correspondence abilities, particularly via email.
- Excellent verbal communication skills (9/10 proficiency in English).
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