Job Description
Core responsibilities
Act as the escalation point for Zscaler-related issues, perform root cause analysis, and ensure timely resolution of complex security, networking, and performance problems
Manage and support the Zscaler security infrastructure, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
o ZPA Application Access: Manage application segments and segment groups to define and control user access to private internal applications.
Manage and update Proxy Auto-Configuration (PAC) files after seniors review, including all exceptions and redirection configurations.
Support On-Prem PSE Proxy servers.
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