Job Description

 
  Job Description   
  Job Responsibilities:   
 Ensure quality individualized service to patients and address all patient concerns in appropriate time frame. 
 Effectively handle end-to-end Facility Management and oversee Front End activity at the Centers in the Zone to help achieve business objectives & quality patient experience throughout. 
 Ensure cost optimization and central support for overall activity at the Centers in the Zone 
 Ensure all Centre operations staff is adequate & all stations are manned during operational hours. 
 Oversee accurate payment & billing, during patient admission, treatment & discharge & reconcile with Accounts for the same on a weekly basis. 
 Prepare and present monthly reports, analyze data & generate actionable insights to improve NPS. 
 Co-ordinate with Centre staff to develop & implement operational strategies & procedures. 
 Monitor reportin...
            

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Zonal Patient Experience

Job Description

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