Zone Controller

Key Responsibilities

• On time collections by your couriers
• Recheck the sorting of the team’s shipments
• Check that all needed materials are available in the courier’s bins and/or baskets,including stickers; doorknobs; flyers, vouchers and bags; declaration letters; window envelopes; airway bills (Express, Domestic)
• Hand all shipments, corresponding run-sheets and scanners to the ground couriers in the team
• Ensure couriers leave the station on time
• Leave after the last ground courier (of his team) leaves the station
• Provide feedback on route and load distributions to help the ground operations supervisor update the route on the system
• Decide on the skeleton staff
• Arrange courier’s vacations in coordination with the ground operations supervisor
• Meeting of service levels on delivery side
• All relevant documentation and the speedy follow up of outstanding documentation such as POD's, ...